Terms of Service Agreement

Please read these terms of service carefully.

Your use of services provided by PLY5 ("PLY5 Pty Ltd","Our","We") are governed by these terms of service. By using any of PLY5 services you ("Customer","User","Account holder") are agreeing to comply with these terms at which we may update from time to time and we encourage you to check back at any time. This agreement is the complete and exclusive agreement between you and PLY5 regarding its subject matter and supersedes and replaces any prior agreement, written or oral. If you are using any of our services on behalf of any entity, you represent and warrant that you are authorized to accept these terms on such entity's behalf and that such entity agrees to indemnify PLY5 for any violation of these terms. If you do not agree to these terms of service, you must cease use of our services.

PLY5 services are diverse, sometimes additional terms and product requirements may apply. Such additional terms may be available with the relevant services and such additional terms becomes part of your agreement with PLY5 if you choose to use the services.

1. Website Publishing Platform

The free account is available as is, with limited features. You may choose to upgrade at any time to our premium plans which will give you access to more features.

2. Content Prohibited

PLY5 reserves the right at our sole discretion to suspend or terminate our services to you, or restrict any of your content to be displayed that is prohibited, with or without prior notice to you, and without any liability if we believe you are in violation of this provision. At our sole discretion, we may cooperate with law enforcement authorities and report on any prohibited content, and are not limited to the following :

3. Support

Our customer support is available 24 x 7 via email and support ticket system.

4. Deactivate Account

This will terminate your account and agreement with PLY5. Such action will immediately terminate your rights to access your website and our content manager and any content of your website will cease to exist thereafter.

5. Refund

Customer are entitled to a refund on the amount paid excluding any domain name registration costs. A refund must be requested via an email to billing@ply5.com within 5 days from the date of your service activation. If a refund is requested after 5 days from the date of your service activation, customer acknowledged that they will not be eligible for any refund.

6. Notification

You agree that PLY5 may provide you with notices by email, including but not limited to any changes to the services, or Terms of Service.

7. Privacy

We are 100% committed to protecting the privacy of our users. Please view our privacy policy page for more details.

8. Warranty Disclaimer

All services provided by PLY5 are available as is and without warranty.

9. Indemnity

PLY5 wishes to emphasise that in agreeing to our terms of service, the user indemnifies PLY5 for any violation of the terms of service that result in loss to PLY5 or the bringing of any claim against PLY5 by any third-party. This means that if PLY5 is sued because of an activity by the user or customer of the user, the user will pay any damages awarded against PLY5, plus any legal costs.

10. Limitation of Liability

You acknowledge that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of PLY5 and our suppliers, and such damages resulting from any interruption of service are difficult to ascertain. All services, including third party software, and content (including third party content) are provided on an "as is" and "as available" basis. Your use of these services are at your sole responsibility and risk. User agrees that PLY5 and our affiliates, contractors, employees, suppliers, partners and agents shall not be liable for any damages arising from such causes beyond the direct and exclusive control of PLY5. PLY5 disclaim any warranty that the services are of, uninterrupted, timely, secure, error-free, conditions of merchantability, fitness for a particular purpose, accuracy, completeness, performance. In no event shall PLY5 be liable for any special or consequential damages, loss or injury. PLY5 is not responsible for any damages your business may suffer. PLY5 does not make implied or written warranties for any of our services. PLY5 denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by PLY5. PLY5 will not be liable to you for any lost profit, revenues, or indirect, incidental, special, exemplary and consequential or punitive damages. User further acknowledges that PLY5's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by user for services during the period damages occurred.